A debtor can enroll in DeBN at any time during the pendency of the debtor’s bankruptcy case. A debtor may also request deactivation of the debtor’s DeBN account at any time.
Emails are sent by the Bankruptcy Noticing Center (BNC) on behalf of the court in the evening on the same day a court notice or order is filed in your case.
BNC sends orders and court-generated notices from all bankruptcy courts to debtors and other parties in bankruptcy cases. BNC sends confirmation emails, court orders and notices using these addresses:
Please add these email addresses to your contacts/safe-sender list to ensure delivery of court notices and orders to your email inbox. Please do not reply or send emails to these email addresses. These email accounts are used solely to send emails from BNC and the inboxes are not monitored.
No, only notices and orders filed by the court and sent to BNC for service upon you will be delivered by email. All other parties, such as the trustee and creditors, will continue to serve documents upon you by U.S. mail or pursuant to other applicable court rules.
No, a debtor only has the option to receive court orders and notices either by email or U.S. mail.
Your email address is not shown on the case docket caption, and your filed Debtor Electronic Noticing Request form is not visible to the public for viewing. However, a BNC Certificate of Mailing filed in the case will reflect your email address if the notice or order was emailed to you. A Certificate of Mailing must include a party’s name and the address where they were served.
Neither the court nor BNC can resend court orders or notices. If you accidentally deleted a court order or notice contact your attorney or the court for information on how to obtain another copy.
No. If only one of the joint debtors enrolls in DeBN then that joint debtor will receive court orders and notices by email, and the other joint debtor not enrolled in DeBN will continue to receive notices by U.S. mail.
Yes, joint debtors can use the same email address. Each joint debtor will have their own DeBN account, and separate emails will be sent to each joint debtor at the email address used to register for DeBN.
Immediately file with the court a Debtor Electronic Noticing Request form providing your new email address. After the clerk's office has processed this request, you will receive an email from BNC at your old and new email addresses advising that your DeBN account has been updated.
Immediately file a notice of change of address with the court. The clerk’s office will make the necessary changes to your bankruptcy case and your DeBN account. You will then receive an email from BNC advising that your DeBN account has been updated.
You must complete, sign and file an updated Debtor’s Electronic Noticing Request form, requesting deactivation or reactivation of your account. After the clerk’s office processes this request, you will receive an email from BNC advising that your DeBN account has been deactivated or reactivated.
There are several reasons why this may have occurred, including a DeBN account being deactivated due to an email delivery failure (a bounce-back email), a request filed to deactivate DeBN service, or when the name and street mailing address on file with the court no longer matches the name and street mailing address on the debtor’s DeBN account. If a DeBN account becomes deactivated, the debtor immediately begins to receive court orders and notices by U.S. mail.
Additionally, if a PDF attachment is unusually large in size (exceeds 8MB), it is sent to the debtor by regular U.S. mail, but the debtor’s DeBN account remains active.
You may click this link to download a copy of the DeBN brochure, or contact the court at helpdesk@canb.uscourts.gov with questions about DeBN or the status of your DeBN account. Do not contact BNC, or reply to emails you receive from BNC. Those BNC email accounts are used for the sole purpose of sending emails, and the inboxes are not monitored.