Why did I stop receiving court orders or notices by email?


There are several reasons why this may have occurred, including a DeBN account being deactivated due to an email delivery failure (a bounce-back email), a request filed to deactivate DeBN service, or when the name and street mailing address on file with the court no longer matches the name and street mailing address on the debtor’s DeBN account.  If a DeBN account becomes deactivated, the debtor immediately begins to receive court orders and notices by U.S. mail. 

Additionally, if a PDF attachment is unusually large in size (exceeds 8MB), it is sent to the debtor by regular U.S. mail, but the debtor’s DeBN account remains active.

FAQ Category: 
Electronic Bankruptcy Noticing